fds Director Services Limited Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.wearefds.com (the “Site”).
Website: www.wearefds.com
Company: fds Director Services Limited
Registered Office: fds House, 3-5 Tammy Hall Street, Wakefield, WF1 2SX
Company Number: 09088224
Introduction to the Privacy Policy
fds Director Services Limited (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
What Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, title, company name
- Contact Data: Email address, phone number, postal address
- Technical Data: IP address, browser type, operating system, and usage data
- Marketing and Communications Data: Preferences in receiving marketing from us
How We Collect Your Data
We collect data through:
- Direct interactions (e.g., contact forms, emails)
- Automated technologies (e.g., cookies, analytics tools)
- Third parties (e.g., business partners, publicly available sources).
How We Use Your Data
We use your data to:
- Provide and manage our services
- Respond to enquiries and provide customer support
- Improve our website and services
- Send relevant marketing communications (with your consent).
- Comply with legal obligations.
Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: Where you have given clear consent.
- Contract: Where processing is necessary for a contract with you.
- Legal Obligation: To comply with the law.
- Legitimate Interests: For our business interests, provided your rights do not override these.
Data Sharing
We do not sell your data. We may share your data with:
- Service providers (e.g., IT support, analytics).
- We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.You. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We utilise the services of Mailchimp to send marketing, promotion, and news campaigns, all of which can be unsubscribed at any point. You can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/privacy/.
- We also use Pipedrive, a CRM system, to monitor and store all of our customer/client/subscriber email addresses and information. You can read more about how Pipedrive uses your Personal Information here: https://www.pipedrive.com/en/privacy.
- For any orders placed via the Resource Hub, which are purchasable products such as digital products or books, we utilise Stripe to take payments. You can read more about how Stripe uses your Personal Information here: https://stripe.com/gb/privacy.
- Legal or regulatory authorities, when required.
- Business partners, only where necessary and lawful.
International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access your personal data.
- Request correction or deletion.
- Object to or restrict processing.
- Withdraw consent at any time.
- Lodge a complaint with the ICO (ico.org.uk).
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@wearefds.com.
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
Links to Other Websites
This Website may provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read other websites’ privacy policies or statements before using them.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this policy or your data, please contact us at: hello@wearefds.com